In the interest of a strong partnership and successful campaign, we have outlined the responsibilities and requirements of our agreement below. These Service Terms are subject to the General Terms and each individual term applies unless agreed otherwise in your Contract.

Our service 

As your digital marketing partner, we will carry out our services with a reasonable standard of care. Our Marketplaces services will consist of:

Campaign Builds: We will build campaigns within your advertising accounts, and assist with set up of accounts where applicable.

Monitoring & Optimisation: This will include a range of campaign strategies, including: Keyword Research, Competitor Analysis and appropriate funnelling strategies to enhance performance.

Transparency & Satisfaction: We will provide you with monthly reporting and complete ownership of the advertising account. You will also be able to provide service feedback to make sure you are happy with the service from your Account Manager.

Please note: Add People have no control over the algorithms that operate the Search Engines and thus cannot guarantee how your adverts will display, nor can we take responsibility for any detrimental effects from actions made by you or the Search Engines.

Client responsibilities

In order for us to deliver our services effectively, there are a few specific requirements for you to consider. These requirements are your responsibility and they are essential to making sure that we can deliver our services properly:

Contact: We will need to have one point of contact who will be able to provide access details for relevant online accounts, sign off on campaign adverts and content required to promote your business.

Access: To facilitate the delivery of our services, you should provide the required access credentials including, but not limited to: Amazon Advertising Console, Seller Central or Vendor Central access.

Budget: You are responsible for ensuring that the agreed budgets are paid to the relevant advertising platform. Any media spend payments are your responsibility. Your management fee may increase should your media spend exceed the allowance outlined in your agreement.

Platforms: You must comply with the terms and conditions of any third party agreement you enter into in relation to our services, such as advertising platforms. Where indicated in your agreement, you also appoint Add People as an agent to sign up for the services including, but not limited to those set out below, and accept that you will be bound by their terms:

Amazon Advertising Console, Seller Central and/or Vendor Central access

eBay account: UK Advertising Terms & Conditions | ebay.co.uk